
Software Engineer - II
Nykaa E-Retail Limited
Bengaluru, Karnataka, India · Onsite
January 2026 – Present
- Shipped three production AI features: a GenAI chatbot (JSON embeddings, 40% accuracy gain, 95% test coverage), an auditable voice bot (PyCAT, LangGraph, OTel tracing, multi-layer guardrails, safe tool execution), and a voice-first orchestrator (Gemini Live) syncing screen UI via WebSockets.
- Built a unified Agent Evaluation Platform simulating and scoring chat/voice agents under custom user profiles, equipped with anomaly detection (loops, latency) and prompt versioning.
- Scaled hybrid Android experience via Next.js WebView—enabling camera, notifications, and file access at 99.9% uptime.
- Established feature flag and A/B testing infrastructure across both products, enabling controlled rollouts and trimming hotfix deploys by 40%.